Returns
Policy:
50% of purchase price will be refunded or a credit card
credit voucher be issued on receipt of goods enclosed with proof of purchase
returned to
The Living Skills Library, P.O. Box 8248 Armadale Victoria 3143 Australia.
Exchange Policy:
Upon receipt of damaged goods enclosed with proof of purchase
to
The Living Skills Library, P.O. Box 8248 Armadale Victoria 3143 Australia,
replaced items will be forward by return mail.
Privacy
Policy: Safeguarding
your privacy and confidentiality.
The Living Skills Library is a statistic gathering website.
Each time someone visits our site, our web server collects the following types
of information:
The number of users who visit
The date and time of visits
The number of pages viewed
How users navigate through the site
There are no attempts are made to identify anyone browsing our site.
There are no attempts to make unsolicited contact with anyone visiting the
site.
The information gathered from the Living Skills Library site is not avaialble
to any other party.
How we capture information
We use technology called cookies when you visit our site. They can record
information about your visit to the site. The only purpose of these cookies
is to identify pages accessed and your usage of the site. They are used to
help us develop the design and layout of the web site, improve search engine
rankings, improve programs, and measure their effectiveness.
Securing
your ordering information
When you submit your credit card information it is only recorded through the
National Australia Bank secure server using encryption technology which scrambles
the information to ensure it is protected over the Internet. The National
Australia Bank processes the credit card application and when accepted, advises
the Living Skills Library to process the order. The Living Skills Library
has no access to the credit card information.
Stored information about your mailing and email addresses are protected
from unauthorised access through the use of secure passwords and sign-in
processes.
|